Privacy policy
Privacy Policy
Last updated: April 20, 2026
This Privacy Policy describes how Smileova collects, uses, and discloses your personal information when you visit, use, or make a purchase from our store.
Smileova is powered by Shopify, which helps us provide our products and services to you. By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
Depending on how you interact with our store, we may collect the following types of personal information:
-
Name
-
Billing and shipping address
-
Email address
-
Phone number
-
Payment details
-
Order and transaction information
-
Account information
-
Customer support messages
-
Device, browser, and usage information
How We Collect Information
We may collect personal information:
-
directly from you when you place an order, contact us, or use our store
-
automatically through cookies and similar technologies when you browse our website
-
from service providers who help us operate our store
-
from partners or other third parties, where permitted by law
How We Use Your Information
We use your personal information to:
-
process and fulfill orders
-
provide customer support
-
manage payments, returns, and exchanges
-
communicate with you about your order or account
-
improve our website, products, and services
-
help prevent fraud and protect our store
-
send marketing and promotional messages, where permitted
How We Share Information
We may share your personal information with third parties in certain circumstances, including:
-
with Shopify and service providers who help us operate our store, such as payment processors, fulfillment partners, analytics providers, and customer support tools
-
with business and marketing partners, where permitted
-
when required to comply with legal obligations
-
in connection with a business transfer, merger, or similar transaction
Shopify
Our store is hosted by Shopify. Shopify may collect and process personal information to provide and improve the services used by our store.
To learn more about how Shopify handles personal information, you can review Shopify’s privacy practices through their official privacy resources.
Cookies and Similar Technologies
We may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website usage, and support analytics and marketing activities.
Depending on where you live, you may have certain rights related to cookie preferences and targeted advertising.
Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the privacy or security practices of those third parties. We encourage you to review their policies before providing any personal information.
Children’s Privacy
Our services are not intended for children, and we do not knowingly collect personal information from children.
Data Security and Retention
We take reasonable measures to help protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
-
access the personal information we hold about you
-
request correction of inaccurate information
-
request deletion of your personal information
-
request a copy of your personal information
-
opt out of certain marketing or targeted advertising activities
You may also unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.
International Transfers
Your personal information may be processed or stored outside your country of residence. Where required, we will rely on appropriate legal safeguards for international data transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with the revised effective date.
Contact
If you have any questions about this Privacy Policy or about how we handle your personal information, please contact us at: